If you feel your heating or cooling system is not operating properly, please check these possible causes first:
Gas Ducted Heater Checklist
- Check that the power cable to the appliance is securely plugged in and the power is turned on.
- Check that there is actually power supplied to the power point. You can check this by plugging another appliance into the power point.
- Check the gas supply to the unit is turned on. The gas tap/cock must be positioned in line (parallel) with the gas supply pipe. Also if you have re-lit the pilot recently (Older models), check that the gas valve has been turned from PILOT position to ON position (please refer to your Owner’s Manual for detailed instruction).
- If there is a whistling noise; check that the return air and filter (if fitted) has been cleaned with a vacuum and firmly replaced back into the wall/ceiling.
Evaporative Cooler Checklist
- Check that the water supply tap has been turned on to the cooler?
- Check that the power cable to the appliance is securely plugged in and the power is turned on.
- Check that there is actually power supplied to the power point. You can check this by plugging another appliance into the power point.
- Check the circuit breaker, or RCD (safety switch) has not been tripped – if so reset it.
- Check that the cool function has been selected on the controller, not ventilation.
- Check sufficient door and/or windows have been opened.
Ducted Refrigerated Air Conditioner Unit Checklist
- Check the circuit breaker, or RCD (safety switch) that protects you appliance has not been tripped – if so reset it.
- Check there are no air flow restrictions on your outdoor unit such as leaves or other obstructions